Privacy Policy
How this service handles account, image, and video data
Overview
This policy explains how this service collects, uses, shares, and stores information when you use the multi-character video editing service.
Information We Process
We may process:
- Account data: Your name, email address, authentication records, and account preferences.
- Character photos: The lead and supporting-person images you submit for a generation.
- Generation data: Resolution, character count, task state, timestamps, error details, credit cost, and completed output video.
- Payment data: Plan, payment status, and provider identifiers. Payment card details are handled by the configured payment provider and are not stored by us.
- Technical data: IP address, browser and device information, request logs, security events, and diagnostic data.
How Character Photos Are Used
Character photos are received by our server and stored in private Cloudflare R2 storage. APIMart accesses these photos through temporary signed URLs for Private Avatar review. Approved private assets are then referenced by APIMart's Seedance video editing service to generate the requested video.
We retain the original uploaded photos after a generation completes or fails for service operation and troubleshooting. APIMart may also process or retain uploaded images, approved private assets, task metadata, and generated media under its own terms and privacy practices. We do not promise a specific APIMart deletion timeline.
Only upload photos when you have permission from every identifiable person shown.
How We Use Information
We use information to:
- Authenticate accounts and protect the service
- Review character assets and generate requested videos
- Store completed videos for private account access
- Maintain credit balances and process payments
- Diagnose failures, prevent abuse, and improve reliability
- Comply with legal obligations and enforce our Terms
Service Providers
We use third parties to operate the service. They may include:
- APIMart for Private Avatar review and Seedance video generation
- Cloudflare for Workers, D1 database, R2 object storage, KV, networking, and security
- The payment, email, analytics, and authentication providers enabled by the site operator
Each provider processes data under its own agreement and privacy policy.
Storage and Retention
Account records, credit transactions, generation history, and archived output videos may remain until the account is deleted or the records are no longer needed for service, security, accounting, or legal purposes. Provider-side retention is controlled by the relevant provider's policies and technical systems.
Uploaded character photos are not automatically deleted when a generation completes, fails, or an access link expires. Temporary signed links expire after 24 hours; the photos remain in private storage. You may request deletion using the contact details below.
We send silent reference videos to APIMart for generation and combine the generated video with the reference soundtrack before storing the completed output.
Security
We use access controls, private storage routes, and reasonable technical safeguards. No online service can guarantee absolute security. Keep your account credentials private and contact us if you suspect unauthorized access.
Children
The service is not intended for children. Do not upload sexualized, exploitative, or otherwise inappropriate content involving anyone under 18. We may remove content and suspend accounts when child safety is at risk.
Your Choices
Depending on applicable law, you may request access, correction, deletion, or restriction of your personal information. Deleting your account does not necessarily remove records that must be retained for legal, fraud-prevention, accounting, or security purposes, and it may not immediately remove copies controlled by third-party providers.
Changes
We may update this policy as the service, providers, or legal requirements change. The date above identifies the latest revision.
Contact
For privacy questions or requests, contact the support address shown by the service operator.